Companies have been switching over to unified communications, mainly to upgrade the office with higher-tech equipment and to improve business productivity. VoIP communications and cloud usage are also becoming appreciated as a valuable tool in keeping safe in the case of a recovery needed in times of disaster. Both RingCentral and Vonage share several valuable elements when it comes to VoIP communications. In fact, both companies also have a high satisfaction rate from their clients. However, there are a few differences when it comes to their pricing options and available features.
RingCentral provides unified communications for business phone systems, both internally and externally. Their options include many advanced features that other similar companies don’t have. RingCentral’s are scalable for your business’ growth. In addition, integrated solutions include Google Workspace, Slack, Salesforce, and more. RingCentral works well with established or larger industries. RingCentral has a reliable network with a 99.999% uptime. With this company, they offer a discount with their all-inclusive monthly price plan. There are not any outside service charges for extra vendors needed. Setting up is simple and accomplished in minutes with the help of an onboarding specialist.
Sample of Features:
- No activation or deactivation fees
- Unlimited SMS, VM to text, phone calls
- Internet fax
- Choice of four plans
- Mobile app for Android and iOS
- Automatic call recording
- A/V meetings w/screen share
- 200 people per video conference meeting
- Scalable communication solutions
- 24/7 online chat support
With Vonage, businesses only pay for the features they need. So, this company is ideal for a small to medium-sized business that needs to manage on a budget. However, it also works with large businesses when you don’t need all the extra fancy features this option works well. Also, flexible pricing also makes it an attractive provider. There are three different Vonage service plans to choose from. A business can add-on more features to these plans.
Sample of features:
- Cloud-based VoIP service
- Customized pricing plan
- Domestic calls and messaging
- 100 people per video conference
- Virtual receptionist, call routing
- Support via phone, email, form
- Activation/Deactivation fee
- Strong developer and API platform
- Extensive FAQs and resources for support
- Integrate with Salesforce, Oracle, Office 365, G Suite, and more.
RingCentral and Vonage both have the basic VoIP service, but they appeal to different types of businesses. RingCentral takes the lead as a full-service, advanced features company. It leans toward caring for the bigger industries that need a complete full package of services. It can give them the advanced features that they need. Whereas, Vonage serves the smaller to mid-sized business that functions on the basic needs, but does it well. As a result, by offering lower-priced solutions and pay for what you need options, the smaller businesses can benefit from VoIP communications also.
In conclusion, cloud-based communications are where businesses are heading. Technology makes it possible for all businesses to upgrade into the future. To be sure, there are enough VoIP providers for businesses to find the perfect fit for themselves. At True Service Connect, you will find the assistance you need to guide you toward the provider that will support your company the best. Let us know what your business needs, and we will discuss all your options.