One of the fastest-growing sectors of the business world is cloud-based unified communication. The purpose of this improved way of communicating is to increase employee productivity, whether in the office or remotely. Two of the leading companies that provide cloud-based VoIP communications are 8×8 and RingCentral. Their goals are the same, to supply business solutions to communications and collaboration. They are both very similar, but let’s do a little comparing and see what the differences are.
8 x 8
8×8 has flexible solutions that are popular with smaller to medium businesses. They are also appealing to a smaller business when it comes to being budget-friendly with their plan options. There are more choices in their plans and customized bundles. 8×8 packages vary, from the basic one office setup to a full-featured, industrial-sized communications platform. Their flexible capabilities allow them to serve any size of business.
- Free trial offered
- Competitive pricing
- Four packages to choose from
- Security compliant
- Easy to operate interface
- Don’t pay for what you don’t use
- Desktop and mobile apps
- Advanced calling features
- Unified tools for communication
- Ideal for on-location or remote productivity
- Average uptime of 99.999%
- Online chat or phone support
RingCentral stands out when it comes to having strong, unified internal VoIP communications, as well as externally. Their offered features are also a bit more advanced. RingCentral simplifies team collaboration when making it easy to share files, chat, or join calls. They are a good choice when it comes to running a business remotely, as is common lately. This is a time when your internal communication has to be at its best quality. RingCentral is capable of handling anything from the small business to high call volume from a large enterprise. In fact, using just their one app, you can access your team messages, file share, tasks, and video conferences. Even more, this app gives your phone 50+ features. Their numbers show over 400,000 businesses trust their services.
- No activation or deactivation fees
- Unlimited SMS, VM to text, phone calls
- Unlimited internet fax (Standard Plan)
- Choice of four plans
- Mobile app for Android and iOS
- Automatic call recording (Premium Plan)
- Unlimited A/V meetings w/screen share
- 200 people per video conference meeting (Ultimate Plan)
- 10,000 toll-free minutes of calls monthly (Ultimate Plan)
- Average uptime of 99.999%
- 24/7 online chat support
Who Is Best for Your Business?
Both RingCentral and 8×8 rate high on the UC & C list. It is a choice that requires you to look over the qualifications of each provider and see who suits your business best. Consider what you need, and, sometimes more importantly, what don’t you need. You don’t want to pay for extras you won’t use. Look for good customer support with your questions and research. Also, consider reviews from businesses similar to yours and read their thoughts on it. Although 8×8 is a the top of the leaderboard also, overall, RingCentral stands above with their extensive features and plans that grow with your business. They also win in the area of being easy to use with everything clearly labeled with a help text. There is a perfect plan for every business, it’s just a matter of doing your homework and finding the right one.