Vonage for Business
VoIP Cloud Communications Services Provider
About Vonage for Business
Vonage for business provides unlimited usage of cloud communications and calling plans for small and medium-sized companies and large industries. In order to do this, they use a broadband internet connection.
Vonage fits businesses with control, along with the flexibility to help your business maximize their productivity. The mobile application lets you manage all your communications from virtually anywhere on any electronic web-based device.
Vonage Business for the Cloud
Vonage Business Cloud is an all-in-one communications solution. Not to mention, it boasts a 99.999% uptime reliability. Vonage reinvents your communications to deliver better outcomes for your business. In addition, 50+ communications features of voice, video, and productivity tools are available.
With Vonage, you can integrate many different business apps, such as Microsoft 365, Slack, Google G Suite, and more. Also, the mobile plan lets your employees stay in touch when they are away from the office. They can also access all they need on their desktops. There are three levels in the Business Communication plan for you to choose from to fit your business. The next section shows the services offered.
Products & Services
Virtual Vonage Receptionist
Your automated attendant is customizable and easy to set up. You create phone menus to give your caller automated options that forward them to a department, a person, or an extension. Virtual Receptionist is programmed to turn on when needed during lunchtime, holidays, or after closing time. In fact, you can set up as many Virtual Receptionists as you need. Record customized greetings to be used.
Never Miss a Call
The Vonage Follow Me feature automatically reroutes calls to different numbers. In other words, you can pick a specific caller, or all calls, to have them sent to voicemail or forwarded if you choose to do so. If one phone goes unanswered for a set amount of seconds, it is sent to your home phone or mobile. If that goes unanswered also, it forwards to your choice of voicemails. In addition, with Call Flip you will transfer a call from your mobile to your desk phone without the person you’re speaking with ever knowing.
Amazon Chime Pro Tier
Organize online meetings, video conferences, and calls. The app will call you before the scheduled meeting begins, and then you can join with one click or snooze it if you are running late. Your HD video is capable of doing a screen share or record for later use. Best of all, if the call drops, Amazon Chime automatically reconnects you. It works on all your devices.
Plugins to your CRM and sales tools work effortlessly with Vonage Business Cloud. It measures employee productivity, manages your business, communicates intelligently from one place. The Vonage Integrations Suite puts your CRM and business applications, along with your phone system, into one platform. Boost your customers’ experiences.
Receive insights of call time and call activity company-wide or individual employees. You will see how much time your business or individuals spend on the phone or how many calls go unanswered. Further, trends in call volumes identify your busiest periods to manage resources.
Bundling Services for the Vonage eco-system
Most importantly, the admin panel on your app homepage controls all of these features in one place. With this in mind, Vonage Business Communications launches communications across voice, SMS, meetings, team messaging, fax, social, and more. Vonage Business is scalable as your business grows and has a flexible price structure.
Vonage for Business Corporate Accomplishments & Headquarters
Vonage serves over 100,000 businesses worldwide with 2.200 employees. Notably, the company is the recipient of several awards, including the 2019 CRM Excellence Award and the 2019 Product of the Year Award.
Vonage was founded in 1998 as a VoIP. It was originally located in Edison, NJ. In time, it moved to Holmdel, NJ, in 2005. Vonage was one of the original companies to make cloud VoIP phone service available to private residences in 2004. It has since become a leader in the business communication industry. They have applied their technology to businesses to help them transform their communications for the best productivity.